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Web Hosting FAQ

General

1. What is bandwidth allowance?
   
2. What is disk space?
   
3. What is a sub domain?
   
4. How can I create a new email account?
   
5. What is my POP and SMTP server address?
   
6. How can I setup my mail with Everyone.net, or BigMailBox.com?
   
7. How can I upload files to my website?
   
8. What is File Manager?
   

1. Do you support ASP?
   
2. Do you support PHP?
   
3. Do you support JSP?
   
4. Do you support SSI?
   
5. Do you support CGI, Perl, C/C++, Java, Python?
   
6. Do you support FrontPage Extensions?
   
7. Do you support XML?
   
8. Do you support Real Audio/Video HTTP Streaming?
   
9. What is the version of ASP?
   
10. What is the version of PHP?
    
11. What is the version of MySQL?
    
12. What is the version of Tomcat JSP?
    
13. What is the version of Cpanel?
    
14. What is the version of Apache?
    
15. What is the version of CGI?
    
16. What is the version of Redhat?
    
17. What is the CGI paths info?
    
18. Do you support ImageMagick?
    
19. What name servers should I use?
    

1. How do I login to my Control Panel?
   
2. How do I create a new email account?
   
3. What are Email Aliases?
   
4. What is Email Forwarding?
   
5. What is a Mailing List?
   
6. How can I read email without using mail client software?
   
7. How can I create a ftp account?
   
8. What is an Anonymous ftp account?
   
9. What is a Telnet account?
   
10. What is SSH?
    
11. What is .htaccess?
    
12. How could I backup or restore my website?
    
13. How can I create a password-protected directory?
    
14. How can I create my own error pages?
    
15. What are Cron Jobs?
    
16. What are MIME Types?
    
17. What are Apache Handlers?
    
18. What are Redirects?
    

1. What is bandwidth allowance?
   Bandwidth Allowance is the allowed amount of data transfer your website can have in the billing month. Your plan has a specified data transfer (hits, uploads, downloads). Any outward-bound or inward-bound traffic from your website is considered data transfer. For example, each time a html file, image or other element on your web page is loaded, data transfer is generated.
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2. What is disk space?
   Disk space refers to the amount of server disk storage your account is allocated. This space is used to store your html files, graphics, audio/video files, e-mail, log files and all other files that make up your website.
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3. What is a sub domain?
   A Sub domain will point to a directory, for example: john.yourdomain.com would point to yourdomain.com/john. This is a great way to provide easy access to specific areas of your website, such as shop.yourdomain.com.
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4. How can I create a new email account?
   You can create a new email account simply by logging into your Control Panel at http://www.yourdomain.com:2082, by clicking on the Mail section, and adding a new email account you can create a new email account. These accounts can be accessed via your Control Panel web interface or through a mail client such as Eudora, Outlook or Outlook Express.
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5. What is my POP and SMTP server address?
   The POP server address and SMTP server address are both: mail.yourdomain.com
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6. How can I setup my mail with Everyone.net, or BigMailBox.com?
   You can change the MX record of your website by logging into your Control Panel at http://www.yourdomain.com:2082. In the mail section of the Control Panel you can change the MX record.
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7. How could I upload files to my website?
   You can upload files to your website by using FTP software, such as CuteFTP or Internet Explorer's ftp capabilities.
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8. What is File Manager?
   File Manager is an online tool that can be used in place of FTP to manage and upload files and directories. You can also change read, write or execute permissions on any of the files or directory in your web site plus much more.
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1. Do you support ASP?
   Yes, we support Chilisoft ASP. With Chilisoft ASP you can run asp scripts as usual as if running a Windows based server. This platform also allows ASP developers to deploy asp applications in Linux servers, features ASP 2.0 support, full ADO and CDO support, and JScript/VBScript version 3.0 Compatibility. All of our web hosting plans include this technology.
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2. Do you support PHP?
   Yes, we support the PHP4 and PHP5. PHP is on of the most powerful development tools on the internet. PHP is a server-side cross-platform, HTML embedded scripting language used by developers around the world. Szaro Consulting supports PHP4 and PHP5 on all of our servers.
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3. Do you support JSP?
   Yes, we support JSP. JSP is a Java software technology. Specifically Java Servlet and JavaServer Pages (JSP), are a popular platform for developing Web-based applications across all leading server platforms. Szaro Consulting uses the Tomcat open-source implementation of the JavaServer Pages and Java Servlet technologies.
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4. Do you support SSI?
   Yes, we support SSI (Server Side Includes), SSI lets you embed CGI scripts into your web pages which allows them to automatically execute when that web page is opened.
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5. Do you support CGI, Perl, C/C++, Java, Python?
   Yes, all of these types of scripting languages are installed on all Szaro Consulting servers. Every effort is made to ensure the latest version is installed.
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6. Do you support FrontPage Extensions?
   Yes, we support FrontPage Extension, MS FrontPage Extensions allow you to host web sites developed with any current version of FrontPage on Unix servers. Szaro Consulting can host any web site developed with MS FrontPage.
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7. Do you support XML?
   Yes, we support the XML technology. With XML, you can let your visitor access your website XML pages with their cell phone
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8. Do you support Real Audio/Video HTTP Streaming?
   Yes, we support HTTP Streaming Real Audio/Video. All Szaro Consulting servers have had the correct MIME types installed and the configuration changes to Apache have been made to allow for Real streaming support.
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9. What is the version of ASP?
   The current ASP version is:
   The current VBScript/JScript version is
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10. What is the version of PHP?
    The current PHP version is 4.3.11
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11. What is the version of MySQL?
    The current MySQL version is 4.0.25-standard
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12. What is the version of Tomcat JSP?
    The current Tomcat JSP version is
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13. What is the version of Cpanel?
    The current Cpanel version is 10.8.1-STABLE 31
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14. What is the version of Apache?
    The current Apache version is
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15. What is the version of CGI?
    The current CGI (Perl Language) version is 5.006001
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16. What Linux kernel version?
    The current Linux Kernel version is 2.4.21-37.ELsmp
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17. What is the CGI paths info?
    The sendmail path is /usr/sbin/sendmail
    The home path is /home/yourusername/public_html
    The perl path is /usr/bin/perl
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18. Do you support ImageMagick?
    Yes, we support ImageMagick. Some picture gallery scripts use this technology. With ImageMagick, you can change the size of images (.jpg, .gif) without uploading the resized images. ImageMagick can change the size of images dynamically. Other functions like adding a Copyright by Yourdomain.com at the bottom of the image is also available.
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19. What name servers should I use?
    Primary Nameserver Hostname: NS1.SZAROCONSULTING.COM
    Primary Nameserver Netaddress: 70.85.53.68
    Secondary Nameserver Hostname: NS2.SZAROCONSULTING.COM
    Secondary Nameserver Netaddress: 70.85.53.69
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1. How do I login to my Control Panel?
   You can login to your private Control Panel via http://www.yourdomain.com:2082 with your username and password.
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2. How do I create a new email account?
   You can create a new POP email account in Mail section of Cpanel, these accounts need a mail client such as Eudora, Outlook or Outlook Express to retrieve e-mail directly from mailboxes on the mail server.
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3. What are Email Aliases?
   An e-mail alias is an e-mail address that gives you the ability to receive any e-mail at anything@yourdomain.com. Aliases are added to POP e-mail accounts to offer unlimited addresses to one user.
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4. What is Email Forwarding?
   Forwarding allows you to route all e-mail coming to one address on your domain and send it to another address outside your domain. For example, you have info@yourdomain.com. You can have all e-mail forwarded to another account such as john234@aol.com. This is a good way for many users to consolidate their accounts and your visitors will never know it has been forwarded.
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5. What is a Mailing List?
   Majordomo Mailing List is a powerful list service that allows you to e-mail multiple people simultaneously. There are many configurable features, including automatic subscribe and unsubscribe. When one user e-mails the Majordomo listserver, that e-mail is sent out to everyone on the list to read.
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6. How can I read email without using mail client software?
   You can check email with Neomail, a web based email interface, available at Web Mail in the Mail section of Cpanel.
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7. How can I create a ftp account?
   You can create a new ftp account by clicking the Account Settings section, in the FTP Manager, you can create a new ftp account or anonymous ftp account.
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8. What is an Anonymous ftp account?
   Anonymous FTP gives you the ability to set up a public area where anonymous users can upload and download files from your web server. This is a great way to share documents that are too large to e-mail.
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9. What is a Telnet account?
   Telnet is a software utility which allows you to become a user on a remote computer. Telnet gives you added control over domain/server management over what a standard control panel or ftp can. You can login via Telnet with your username and password.
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10. What is SSH?
    SSH stands for Secure Shell, many users of Telnet, rlogin, ftp and other such programs might not realize that their password is transmitted across the Internet unencrypted, but it is. SSH encrypts all traffic (including passwords) to effectively eliminate eavesdropping, connection hijacking and other network-level attacks. Additionally, SSH provides a myriad of secure tunnelling capabilities, as well as a variety of authentication methods.
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11. What is .htaccess?
    .HTACCESS lets you set up password protected directories within your web site.
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12. How could I backup or restore my website?
    You can make a backup in the Backup area. This allows you to download the backup file of your website. If your computer crashes, or your personal backups are destroyed, this allows you to recover your site in a convenient manner (you could also use FTP to download each file - more control, but it would take longer).
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13. How can I create a password-protected directory?
    You can create a password protected directory by entering the Access section of Cpanel. Under Web Protect, you can create a password-protected directory. Password protected directories allow you to protect your webpages with groups of password and user ID combinations. When someone tries to access a certain page, they will be prompted for a username and password you selected. If they authenticate, they can view your pages within that directory.
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14. How can I create my own error pages?
    Instead of having the standard Microsoft error pages appear when someone encounters some problem with your site or files, you can create your own error pages by editing your customized 404.htm, 403.htm etc in Cpanel.
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15. What are Cron Jobs?
    Cron jobs allow you to automate repetitive tasks on the server that hosts your web site. This is a powerful tool that allows you to take a hands-free approach to repetitive tasks. For example, you could add a cron job that automatically copies a mySQL database to a separate location on your site as a backup.
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16. What are MIME Types?
    Mime types tell browsers how to handle specific extensions. Most Mime types are set globally on the server. For example, the text/html Mime type equates to htm, html, and shtml extensions on most servers, and this tells your browser to interpret all files with those extensions as HTML files. You can alter or add new Mime types specifically for your site (note that you can not alter the global Mime type values, only add to them). Mime types are often used to handle new technologies as they appear. When WAP technology first appeared no-one had these extensions set up on their server. With Mime types, however, you could have set it up yourself and begun serving WAP pages immediately.
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17. What are Apache Handlers?
    Apache is an open-source HTTP server, and is used to serve your site. Apache handlers tell the server how to deal with web files that need to be processed on the server. For example, Apache is set up to process files with .pl extensions using Perl. However, if for some reason you also wanted to process files with .script extension using Perl, then you would have to set up a custom Apache handler for your site.
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18. What are Redirects?
    The Redirects area allows you to redirect Internet traffics from one web page to another. This is usually used when a web page has been moved to another location.

  


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