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General Service Fee Information | Service Contracts | Networking & Communications
Data Backup/Restore | Software Installations | Drives | Peripherals | Sound & Video Cards | Miscellaneous Services

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General Service Fee Information
-Standard Hourly Rate p/hr $65.00 
-Emergency call (Fee for responses before or after normal business hours) $25.00 
 * Mileage Charge of .45 per mile outside of a 25 mile radius from Allentown, PA 
-Initial software troubleshooting (Diagnose/Recommend) $29.99 
-Initial hardware troubleshooting (Diagnose/Recommend) $29.99

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Service Contracts - Contract Description Cost 
Platinum
1000 hrs of hardware & network services and support
(Includes guaranteed response times and emergency call charges). $50,000.00 
Gold
500 hrs of hardware & network services and support
(Includes guaranteed response times and emergency call charges). $29,999.99 
Silver
100 hrs / 1 Year of hardware & network services and support
(Includes guaranteed response times and emergency call charges). $5,500.00 
Bronze
50 hrs/1 Year of hardware & network services and support. $2,999.99 
Custom Custom designed contract Contact Us 

*These contract charges may be paid on a monthly basis with 50% down.
A $10 per month service fee will apply if monthly payments are elected.
Custom contracts can be developed to suit your needs. Please contact us for an estimate.

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Networking & Communications
-Network Drop Installation $79.99 $79.99 
-Router/Switch/Hub providing connectivity between (2) Workstations. $59.99 
-Standard Installation of NIC. (Additional time may be required) $29.99 
-Standard Installation of Modem and Drivers $39.99 
-Provide connectivity to workstation[s] with broadband or other ISP. $29.99

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Backup/Restore
-Retrieve Data $65.00 / HR 
-Backup/Restore Data $59.99 
-Monthly Service Fee for Secure Automated Backup Service (a one time charge of $49.99 for software is required) $14.99

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Software Installations
-Operating Systems Win9x-WinME $59.99 
-Operating Systems Win2000-WinXP $79.99 
-Additional Driver Install/Download $9.99 
-Basic Install of Professional Office Suite $39.99 
-Software titles not listed under other categories. $29.99 
-Installation of bundled software $29.99

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Drives
-Standard Installation of CD-Rom or DVD player $29.99 
-Standard Installation of CD-RW drive $39.99 
-Standard HD Install $29.99 
-Zip Drive Installation $29.99 
-Floppy Drive Installation $19.99 
-Mobile Rack Installation $19.99 

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Peripherals
-Standard Printer Installation $39.99 
-Standard Installation of a scanner $39.99 
-Install 1 Stick Memory $19.99 
-Other devices Contact Us

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Sound & Video Cards
-Standard Sound card Installation $39.99 
-Standard installation of Video Card $39.99 
-Standard installation of power supply $19.99

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Miscellaneous Services
-Tune-up, services to increase overall system performance $29.99 
-Standard Removal of virus(s) (Additional fees may apply) $49.99 
-Basic System Set-up, includes removal from packaging, setup, power on and completion of -required setup parameters $29.99

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